4/5/2024 0 Comments Sample letter of payment plan![]() Victorian Civil and Administrative Tribunal (VCAT) deals with a range of civil disputes.Victorian Small Business Commission (VSBC) can help investigate debts and mediate disputes.In Victoria, there are several departments that can help with dispute resolution: You can face criminal penalties if you engage a debt collector who breaks consumer protection laws in trying to recover a debt.įor more guidelines on fair debt collection practices see Dealing with debt collectors on the CAV website and Treating customers fairly: Debt collection on the Australian Competition and Consumer Commission (ACCC) website. Keep in mind that you and the debt collector must both abide by the laws against banned debt collection practices. The agency will try to collect the outstanding money from your customer. ![]() If you still haven't been paid, you can consider using a debt collecting agency as a last resort.
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